Book Title:Dealing with People you can’t stand - How to bring out the best in People at their worst
Authors: Dr. Rick Brinkman & Dr. Rick Kirschner
Year written/published: 1994
Book Source: Google Books, Library
Summary:10 difficult personalities to understand and to deal with well
Some extracts:
the 10 personalities…
Tank: The tank is confrontational, pointed and angry, the ultimate in pushy and [...]